Refund & Return Policy

Overview

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, including the original packaging.

Non-returnable items include:

  • Intimate or sanitary items
  • Hazardous materials
  • Flammable liquids or gases
  • Gift cards
  • Certain health and personal care items

A receipt or proof of purchase is required to complete your return. Please do not send your purchase back to the manufacturer.

Partial Refunds

In certain situations, only partial refunds are granted:

  • Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain number of days.

Late or Missing Refunds

  • Check your bank account again
  • Contact your credit card company—it may take some time before the refund is officially posted
  • Contact your bank—processing times can vary

If you’ve completed all steps and still haven’t received your refund, please contact us at [email protected].

Exchanges

We only replace or refund items if they are defective, faulty, or damaged. If you need to exchange your item for the same one, please email us at [email protected].

Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift, or was sent to the gift giver first, the refund will be issued to the original purchaser.

Shipping Returns

To return your product, please contact us for the return address of our warehouse.

You will be responsible for paying your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from it.

Depending on your location, the time it may take for an exchanged product to reach you may vary.

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

If you have any questions regarding refunds and returns, feel free to contact us at [email protected].